Our representatives have established professional working relations with the manufacturers’ personnel. An environment exists where trust and credibility are promoted and shared with the supplier.

Team Quality Services’ on-site representation not only allows you to more effectively service your customers, but it drastically off-sets the high costs associated to meeting the demands imposed on suppliers by manufacturers.

Below are some of the ways in which our Field Quality Representatives can benefit your company:

• Support for new programs and platforms.

• Quality support at your product’s point of use.
   

• Daily interaction with plant quality, reliability, supervisory, and line personnel.
   
• Address customer concerns before they become quality issues.
   
• 24/7 support allows immediate response to quality concerns.
   
• Optimize time and effectiveness of factory quality liaisons.
   
• Complete quality support can be provided by Team Quality Services at all customer locations.
   
• Coordinate, assist and report on Part Trial Runs, engineering changes, and PPAPs.
   
• Monitor, negotiate and coordinate scrap claims and their disposition.
   
• On-site investigation and fault analysis of non-conforming material.